Staton House Fire & Rescue Department, Inc.

1. Can I use your station for a family event?

2. Someone came to my house asking for a donation. Is this normal?

3. I've been getting calls from people that say they are raising money for your department. Are they legitimate?

4. I had a fire at my house & need a copy of the Fire Report for my Insurance company. Where can I get it from?

5. I pass by your station everyday, but I've never been inside. Can I stop and visit?

6. I need a BURNING PERMIT, where can I get one?

7. I have seen trucks leave the station with lights & sirens blaring, then they turn everything off and continue down the road. Why is that?

8. Why do I see some firefighters responding to calls in the fire trucks, and others responding in their Privately Owned Vehicles with emergency lights?

9. Often when passing your Main Station I have seen an EMS vehicle parked there, but I can't find any pictures of it on your website. Why is that?

10. I just installed a new Pool for the summer, Will you bring a truck out to fill it for me?

 

 

1. Can I use your station for a family event?

Sorry, but no.
  Due to past abuse of our facilities, we have restricted the use of our building to Members of the Department.

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2. Someone came to my house asking for a donation. Is this normal?

We DO NOT go door to door asking for donations.

  If somebody does try to collect money in this manner, they are trying to steal
from you! Please do not fall for this scam.

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3. I've been getting calls from people that say they are raising money for your department. Are they legitimate ?

Twice a year we do have a photographer come in and take pictures as a type of fundraiser.
  However, if you receive a call that you have uneasy feelings about, you can verify that the caller was raising funds for our department by contacting us at 752-3879.
 Someone is at our Main Station Monday thru Friday from 8:00am to 5:00 pm, & they will be glad to assist you.

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4. I had a fire at my house & need a copy of the Fire Report for my Insurance company. Where can I get it from?

When we respond to a structure fire, a Fire Report is completed and sent to the Pitt County Fire Marshalls Office within 48 Hours.
  They are located at 1515 West Fifth Street in Greenville, N.C. & the Phone Number is 252-902-3950.

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5. I pass by your station everyday, but I've never been inside. Can I stop and visit?

We would like for you to visit to our Department. We are here to serve our community, and are proud of the equipment that we have purchased with their support.

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6. I need a BURNING PERMIT, where can I get one?

You can stop by the Main Station Monday thru Friday from 8:00am to 5:00pm and get a Permit from us, or you can get a permit online at The Division of Forestry Resources.
There are a few rules you should know before getting a Burning Permit

You CAN NOT Burn

• Garbage, Paper and Cardboard
• Tires and other rubber products
• Building materials, including lumber and wood scraps
• Wire, plastics and synthetic materials
• Asphalt shingles and heavy oils
• Paints, household and agricultural chemicals
• On days that have High Winds

You can be fined up to $10,000.00 for illegal open burning in North Carolina.
All Outdoor Burns should be between 8:00am and 6:00pm.

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7. I have seen trucks leave the station with lights & sirens blaring, then they turn everything off and continue down the road. Why is that?

When we are dispatched to a call it is considered an emergency, but if another unit arrives before we do, they may tell us that we can "Downgrade" our response.
 Lights and Sirens warn people that we have an emergency, but if it is determined that there is not an urgent need for us to respond we may not use them.

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8. Why do I see some firefighters responding to calls in the fire trucks, and others responding in their Privately Owned Vehicles with emergency lights?

Volunteers are a valuable asset to our department. Since our station is not manned 24 hours a day, Volunteers must respond from wherever they may be to our station. When the needed apparatus has checked Enroute, all of the other responding members will continue on to the location of the incident.
 As with any emergency vehicle, the Volunteers use Lights to identify them as emergency personnel responding to an incident.

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9. Often when passing your Main Station I have seen an EMS vehicle parked there, but I can't find any pictures of it on your website. Why is that?

The EMS vehicle that you have seen is a Quick Response Vehicle. The QRV is owned & operated by Pitt County EMS, and is equipped with one Paramedic Supervisor.
 Pitt County asked that the unit be placed at our station as we are a central location for the Northern portion of the County.

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10. I just installed a new Pool for the summer, Will you bring a truck out to fill it for me?

Pitt County Water Usage Policies do not allow us to fill swimming pools anymore.
The water that we get from hydrants are from the municipal water supply, and are intended to be used in emergencies only.
  Also, water sits in our trucks for extended periods of time, allowing rust and other sediments to collect in the tank. If we were to fill a pool with that water, you would likely spend more money cleaning the water with chemicals than if you had just used a yard hose in the beginning.

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